45 to 90 minutes


Success certificat

This online course assists learners in developing a personal understanding of the effects of stress, loss, trauma and grief on others, with emphasis on self-care and personal protection. Learners will be introduced to the Red Cross Look, Listen, Link, Live model and will learn how to support others to cope with the effects of various types of stress. This course can also be taken in combination with the Red Cross Self-Care online course to supplement and strengthen an overall wellness program.


Course is adaptable to all audiences (Youth, Workplace, Professional Responder)


Online: 45 – 90 minutes

Online course is self-paced. Participants may leave the course at any time and can resume where they left off. The duration will vary depending on the individual learner and their prior knowledge of the subject matter.


14 years of age and older. Adult support recommended for younger audiences.


At the end of each online module participants must successfully complete the test before continuing to the next module. Participants that do not achieve 100% can review the module content and try as many times as necessary to advance and complete the course. Test questions are randomly selected from a test bank, making each test unique.

Course Content

Online: Caring for Others: Understanding the effects of stress, loss and grief on others using theRed Cross Look, Listen, Link, Live model.

Participant Materials

  • Psychological First Aid: Caring for Others online course
  • Printable certificate issued upon successful

This online course aims to help participants better understand the effects of stress, loss and bereavement on others, while learning to take better care of their own well-being and personal protection. They will discover the “Observe, Listen, Support, Live” cycle advocated by the Red Cross and learn how to support people who have to deal with the effects of various types of stress. This course can also be combined with the Red Cross online course titled Caring for Yourself to Support and Enhance Any Comprehensive Wellness Program.


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